Notice of Nondiscrimination

Discrimination Is Against the Law

Westside Family Healthcare (Westside) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion or sex (including pregnancy, sexual orientation and gender identity). Westside Family Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, religion or sex (including pregnancy, sexual orientation and gender identity).

Westside Family Healthcare provides free services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters; written information in other formats (large print, audio, accessible electronic formats, or other formats); and free language services to people whose primary language is not English. If you need these services, contact Westside’s administrative office at (302) 656-8292.

If you believe that Westside Family Healthcare has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, religion or sex (including pregnancy, sexual orientation and gender identity), you can file a grievance in person, or by mail, fax or phone: 300 Water St., Suite 200, Wilmington, DE 19801; call (302) 656-8292, fax to (302) 656-8982.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Ave., SW, Room 509F, HHH Building, Washington, D.C. 20201; phone: 800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Additionally, Westside Family Healthcare does not discriminate in the provision of services based on a patient’s inability to pay or payment using Medicare, Medicaid or Children’s Health Insurance Program (CHIP) coverage.